We want you to be completely satisfied with your purchase from us, which is why we offer a 100% satisfaction guarantee.
While we’re confident that you’ll love our products, if for any reason you’re not satisfied, you can send the item(s) back to our USA contact address for a full refund, excluding the initial shipping charge.
Please note that you must mail the return to us within 15 days from the date you received the item. Returns received after 15 days will be considered on a case-by-case basis, and if accepted, may be subject to a restocking fee. Additionally, you’ll be responsible for the cost of shipping the return to us.
To initiate a return request and obtain the mailing address, please email us first. We won’t process returns that are sent without prior approval, and we’ll return any items sent to the wrong address back to you. In your email, please include the reason for the return and attach any necessary photos for faster processing.