FAQ

If you have other burning questions we weren’t able to address here, feel free to email.
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Order

 

To purchase a product, simply add the desired item to your cart and proceed through the checkout process. Our secure payment system is powered by our trusted partner, Himalayan Bank Nepal, ensuring a safe and smooth transaction.

Shipping

We primarily ship via UPS or FedEx, both known for their fast and reliable service. Once your order is dispatched, it is typically delivered to your doorstep within 4 to 6 business days.

Returns & Replacements

 

If you’re not satisfied with your purchase, please email us at info@myshopasia.com within 3 days of receiving your order. Include a brief explanation and any relevant evidence for the return request.

At My Shop Asia, we take customer satisfaction seriously and will work with you to find the best possible resolution based on the nature of the issue.

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